Jika anda telah membaca informasi sebelumnya terkait Akun Payza Status Temporary Hold yang bisa anda baca tulisannya disini.
menyatakan bahwa akun payza milik saya terkena status hold tanpa sebab
musabab yang jelas. Dengan kejadian seperti itu kemudian saya mencoba
untuk mengontact Payza menanyakan perihal Status Temporary Hold milik
saya tersebut. Untuk info lengkapnya silahkan anda baca di tulisan yang
berjudul Akun Payza Status Temporary Hold.
Nah, lewat tulisan ini saya kembali menceritakan kejadian setelah saya mengirim ticket support ke payza perihal akun status temporary hold tersebut. Dua hari setelah mengirimkan ticket
support saya mendapatkan balasan email dari Payza yang mana diemail
tersebut dijelaskan bahwa kejadian status temporary hold tersebut
disebabkan akibat adanya indikasi "flagged by an automated security feature" yang artinya ditandai oleh fitur keamanan otomatis. Nih email lengkapnya silahkan dibaca sendiri.
Hello Amru Sobar,
Thank you for contacting Payza.
As one of the most secure and
reliable online payment processors, Payza adheres to a comprehensive
security policy for the protection of our network and to comply with
various laws and legislation.
Your Payza account has been flagged by an automated security feature.
In keeping with our security policy, we are advising you to complete an
additional account verification procedure before you can have full access to your Payza account. We will require you to submit the following documents:
• A proof of address statement, such as a bank statement, credit card statement, phone bill or utility bill. The name and address must match with the information listed in your Payza account. Please ensure that the statement date is visible and that it is dated within the last 3 months.
• A photo identification document, such as a passport, driver’s
license, country/state ID or medical ID. This identification must be
valid and cannot be expired. Please ensure that your date of birth is visible and that it is scanned in color at a high resolution.
You may attach the requested documents to your email. Please ensure they are clearly visible in .jpeg, .jpg or .pdf format and between 300 KB and 2 MB in size.
Thank you for your understanding and for helping us maintain the security of our network.
The Account Security Team
www.payza.com
Dan lewat email itu saya diminta untuk mengirimkan bukti scan data-data
berupa rekening koran, tagihan listrik, KTP dan lain sebagainya yang ada
nama dan alamat saya. Lantas langsung saja saya ikuti semua yang
diinginkan oleh admin Payza dengan harapan akun saya bisa kembali normal
lagi.